Effective Date: 1/1/2026
Business Name: SMS Growth Lab
Website: www.smsgrowthlab.com
Contact Email: support@smsgrowthlab.com
These Terms of Service (“Terms”) govern your use of the website and services offered by SMS Growth Lab (“SMS Growth Lab,” “we,” “us,” or “our”). By accessing this website or using our services, you agree to these Terms.
1. Services
SMS Growth Lab provides consulting and related services involving SMS compliance, A2P 10DLC registration, toll-free verification, messaging setup, automation strategy, deliverability review, and related business communication services.
All services are subject to availability and may be modified or discontinued at any time.
2. Use of Website
You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws or regulations or interfere with the operation of the website.
You may not use this website to transmit unlawful, fraudulent, abusive, or harmful material.
3. No Guarantee of Approval or Results
SMS Growth Lab provides compliance guidance, technical support, registration assistance, and strategic recommendations. However, approval decisions for A2P 10DLC campaigns, toll-free verification, caller reputation products, or related telecom services are made by third parties, including carriers, registries, and platform providers.
For that reason, SMS Growth Lab does not guarantee approval, delivery rates, campaign performance, or business results.
4. Client Responsibilities
You agree to provide accurate, complete, and current information needed for us to perform the services. You are responsible for:
- The accuracy of information submitted for registrations or compliance review
- Maintaining compliant website content, privacy policies, terms, and opt-in disclosures
- Obtaining any required customer consent
- Using messaging services in compliance with applicable laws, carrier rules, and platform requirements
You remain solely responsible for your business practices, message content, campaigns, and legal compliance.
5. Fees and Payments
Fees for services will be agreed upon separately in writing, through a proposal, invoice, platform contract, or other written agreement.
Unless otherwise stated, all fees are non-refundable once work has started or services have been delivered.
Late payments may result in delayed work, suspension of services, or termination of the engagement.
6. Intellectual Property
All content on this website, including text, branding, graphics, logos, and materials created by SMS Growth Lab, is the property of SMS Growth Lab unless otherwise stated.
You may not copy, reproduce, distribute, modify, or exploit website content without prior written permission.
Upon full payment, client-specific deliverables created for you may be used for your internal business purposes unless otherwise agreed in writing.
7. Third-Party Platforms and Services
Our services may involve third-party providers such as Twilio, Telnyx, GoHighLevel, CRMs, website platforms, telecom providers, or other vendors.
SMS Growth Lab is not responsible for the performance, availability, pricing, policies, approval decisions, outages, filtering, suspensions, or actions of any third-party provider.
Your use of third-party platforms is subject to their own terms and policies.
8. SMS Communications
If you provide your phone number and opt in, you agree to receive SMS messages from SMS Growth Lab related to service updates, appointment reminders, follow-up communication, and, where applicable, marketing messages.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
Consent to receive SMS messages is not a condition of purchase.
9. Disclaimer
All website content and services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.
SMS Growth Lab disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.
10. Limitation of Liability
To the fullest extent permitted by law, SMS Growth Lab shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of business, loss of data, or telecom-related disruptions arising out of or related to your use of the website or services.
Our total liability for any claim arising out of or relating to the services shall not exceed the amount you paid to SMS Growth Lab for the specific services giving rise to the claim.
11. Indemnification
You agree to defend, indemnify, and hold harmless SMS Growth Lab from and against any claims, liabilities, damages, losses, and expenses arising out of your use of the services, your violation of these Terms, your message content, your campaigns, or your failure to comply with applicable law or carrier requirements.
12. Termination
We may suspend or terminate access to the website or services at any time, with or without notice, if we believe you have violated these Terms or if continuing to provide services would create legal, compliance, or operational risk.
13. Privacy
Your use of this website is also subject to our Privacy Policy.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
15. Changes to These Terms
SMS Growth Lab may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date.
16. Contact Information
If you have questions about these Terms, please contact:
SMS Growth Lab
2108 N ST STE N, Sacramento, CA 95816 USA
support@smsgrowthlab.com